WHO WE ARE
Privacy Policy and Terms & Conditions
Introduction Welcome to Star Cleaning Agency. This document outlines our privacy practices and terms, including the collection, use, and sharing of your information, as well as your rights regarding the information you provide to us.
Collection of Information We collect information you provide directly to us, such as when you leave comments, upload images, or submit inquiries. This includes your name, email address, and any other information you provide in the comments form, along with your IP address and browser details to prevent spam. Images uploaded should not contain location data to protect your privacy.
Use of Gravatar If you use an email address to comment, an anonymized string (hash) may be sent to the Gravatar service to check if you are using it. Your profile picture from Gravatar may be displayed publicly with your comment once approved. The Gravatar service’s privacy policy is here.
Cookies We use cookies to enhance your experience. Cookies save your details when you comment on our site, so you don’t have to re-enter them for future comments. These cookies last one year. We also use cookies for login sessions and user preferences, with varying durations.
Embedded Content Our site may include embedded content from other websites. These sites may collect data about you, use cookies, or track your interaction with the embedded content.
Data Sharing Your data may be shared in specific contexts, such as with spam detection services or when a password reset is requested, which includes your IP address.
Data Retention Comments and their metadata are retained indefinitely to recognize follow-up comments. User profile information is retained until the user modifies or deletes it, or requests its deletion.
Your Rights You have the right to request an export of your personal data we hold or to request its deletion. This excludes data retained for legal, administrative, or security purposes.
Contact Preferences By providing your contact information, you agree to receive communication from us, which may include SMS or calls for notifications or service-related matters.
Changes to This Policy We may update this policy and will notify you of significant changes. We encourage you to review this document periodically.
Acceptance of Terms By using our services, submitting comments, or sending contact requests, you acknowledge and agree to these terms and conditions, including the receipt of communications via SMS or calls from Star Cleaning Agency.
Contact Us For any questions or concerns regarding this policy or your personal data, please contact us.
